Privacy Policy

Effective Date: 23 November 2024

Welcome to ValueCart.ae. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following information when you use our website:

  • Full name
  • Phone number
  • Email address
  • Shipping and billing address
  • Payment-related information (processed securely via third-party payment gateways)
  • Device and browsing information (such as IP address, browser type, and cookies)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate order updates and promotions
  • Improve our website and services
  • Prevent fraudulent transactions

3. Payment Information

All payments are processed securely through third-party payment gateways.

  • We do not store full credit/debit card details
  • Payment information is encrypted and handled directly by payment providers and banks
  • We are not responsible for issues caused by third-party payment processors

4. Cookies

Our website may use cookies to improve user experience, track website performance, and analyze traffic.

You can disable cookies in your browser settings, but some features of the website may not function properly.

5. Data Sharing

We do not sell or rent your personal data.

We may share your information only with:

  • Delivery and logistics partners (for shipping orders)
  • Payment service providers (for processing transactions)
  • Legal authorities if required by law

6. Data Security

We take appropriate security measures to protect your personal information against unauthorized access, alteration, or disclosure.

However, no online system is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You may request to:

  • Access your personal data
  • Update or correct your information
  • Request deletion of your data (subject to legal obligations)

To request any of the above, contact us using the details below.

8. Third-Party Services

We may use third-party services such as:

  • Payment gateways
  • Delivery companies
  • Analytics tools

These services have their own privacy policies, and we are not responsible for their practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Z I Trading FZE
Ajman Free Zone, UAE
Email: info@valuecart.ae
Website: valuecart.ae

ValueCart.ae is operated by Z I Trading FZE, a registered company in the United Arab Emirates.