Privacy Policy

Effective Date: 22-Nov-2025

At Valuecart (“we,” “us,” “our”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at valuecart.ae, use our services, or make a purchase from us. By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

We collect different types of information to provide and improve our services to you. This includes:

1.1 Personal Information

When you create an account, make a purchase, or contact us, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (e.g., credit card number, bank details)
  • Order history

1.2 Non-Personal Information

We also collect non-personally identifiable information that helps us improve our website and services. This may include:

  • Browser type and version
  • IP address
  • Device type
  • Referring website
  • Pages visited on our site
  • Duration of site visits

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To provide customer support and respond to inquiries
  • To send you order updates, newsletters, and promotional offers (if you have subscribed)
  • To improve the functionality and user experience of our website
  • To comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and provide personalized content. These cookies may include:

  • Session cookies to maintain your session while you navigate the site.
  • Persistent cookies to remember your login details or preferences for future visits.
  • Analytics cookies to help us analyze website traffic and usage patterns.

You can manage cookie settings through your browser. However, disabling cookies may affect the functionality of certain features on our site.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your personal data with trusted third-party service providers who assist with order fulfillment, payment processing, shipping, and marketing efforts. These providers are obligated to use your information only for the purposes we specify.
  • Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena or government request, or if we believe it is necessary to protect our rights, comply with legal processes, or prevent fraud.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Data Security

We implement industry-standard security measures to protect your personal information. This includes using encryption (e.g., SSL/TLS) to protect sensitive data during transmission. However, no method of transmission over the internet or electronic storage is completely secure, and while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: You may request to view the personal information we hold about you.
  • Correction: You may request to update or correct inaccurate or incomplete information.
  • Deletion: You may request the deletion of your personal data, subject to legal obligations and legitimate business purposes.
  • Opt-Out: You can unsubscribe from promotional emails at any time by following the unsubscribe link in the email or contacting us directly.

If you wish to exercise any of these rights, please contact us at info@valuecart.ae.

7. Third-Party Links

Our website may contain links to third-party websites, such as payment processors or external partners. These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party sites.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that a child has provided us with personal information, we will take steps to delete that information.

9. International Data Transfers

If you are accessing our website from outside the United Arab Emirates, please be aware that your data may be transferred to and processed in the UAE, where our servers and operations are based. By using the Website, you consent to the transfer of your personal information to the UAE, which may have different data protection laws than your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Valuecart
Email: info@valuecart.ae
Website: valuecart.ae