Refund & Return Policy
At ValueCart.ae, customer satisfaction is our priority.
Returns:
Customers can request a return within 7 days of receiving the product. To be eligible, the item must be unused, in original packaging, and in the same condition as delivered.
Non-returnable items:
Personal care items, used products, and items not in original condition are not eligible for return.
Refunds:
Once your return is received and inspected, we will notify you regarding approval. Approved refunds will be processed within 5–7 business days to the original payment method.
Shipping:
Shipping charges are non-refundable. Customers are responsible for return shipping costs unless the item is defective or incorrect.
Exchanges:
We only replace items if they are defective or damaged.
Contact Us:
For any refund or return inquiries, please contact us:
Email: info@valuecart.ae
Phone: +971544706862
Company:
Z I Trading FZE
Ajman Free Zone, Ajman, United Arab Emirates
Shipping Policy
We currently deliver across the United Arab Emirates.
Delivery Time:
Orders are processed within 1-2 business days and delivered within 2-5 business days.
Shipping Charges:
Shipping charges may vary depending on the location and will be displayed at checkout.
Cash on Delivery (COD):
We offer Cash on Delivery service within UAE.
Delays:
Delivery delays may occur during public holidays or unforeseen circumstances.
For any shipping queries, contact us at support@valuecart.ae.